2 dayugenhao4 dayugenhao4 于 2016.03.21 20:08 提问

求Windows的dump文件的分析.我电脑重装系统后时不时会突然卡住,然后只能重启.

求Windows的dump文件分析.我电脑重装系统后偶尔会突然卡住,然后只能重启.重启后出现的错误报告是蓝屏错误报告,可是没有蓝屏啊,是一直卡住.这是我用windbg分析出来的报告,上面说是hardware错误,而且是genuine intel引起的.这是不是说就一定是硬件出了问题?谁能告诉我这报告的具体意思?比如说具体是genuine intel的什么引起的?

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\032116-23649-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.19135.amd64fre.win7sp1_gdr.160121-1718
Machine Name:
Kernel base = 0xfffff8000425a000 PsLoadedModuleList = 0xfffff800044a1730
Debug session time: Mon Mar 21 16:09:09.240 2016 (UTC + 8:00)
System Uptime: 0 days 0:00:07.240
Loading Kernel Symbols
...........................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list


  • *
  • Bugcheck Analysis *
  • * *******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80078d48f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner

0: kd> !analyze -v


  • *
  • Bugcheck Analysis *
  • * *******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80078d48f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:

BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:

fffff88004bd95b0 fffff8000451ecb9 : fffffa80078d48d0 fffffa80042f3040 0000000000000006 0000000000000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff88004bd9ad0 fffff800043fdb97 : fffffa80078d48d0 fffff800044782d8 fffffa80042f3040 0000000000000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff88004bd9b00 fffff80004364be5 : fffff800044daba0 0000000000000001 fffffa8007882b00 fffffa80042f3040 : nt!WheapProcessWorkQueueItem+0x57
fffff88004bd9b40 fffff800042d7355 : fffff88000c30e00 fffff80004364bc0 fffffa80042f3000 0000000000000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff88004bd9b70 fffff8000456743a : 5eb40c20a909e35b fffffa80042f3040 0000000000000080 fffffa8004256480 : nt!ExpWorkerThread+0x111
fffff88004bd9c00 fffff800042bf0c6 : fffff880049d7180 fffffa80042f3040 fffff880049e1fc0 39545a4c9c7d101e : nt!PspSystemThreadStartup+0x5a
fffff88004bd9c40 0000000000000000 : fffff88004bda000 fffff88004bd4000 fffff88004bd8c50 0000000000000000 : nt!KiStartSystemThread+0x16

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE_PRV

BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE_PRV

Followup: MachineOwner

0: kd> !process
GetPointerFromAddress: unable to read from fffff8000450b000
PROCESS fffffa8004256480
SessionId: none Cid: 0004 Peb: 00000000 ParentCid: 0000
DirBase: 00187000 ObjectTable: fffff8a0000015d0 HandleCount:
Image: System
VadRoot fffffa80076fca80 Vads 17 Clone 0 Private 17. Modified 84. Locked 64.
DeviceMap fffff8a0000088f0
Token fffff8a0000049a0
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
fffff78000000000: Unable to get shared data
ElapsedTime 00:00:00.000
UserTime 00:00:00.000
KernelTime 00:00:00.000
QuotaPoolUsage[PagedPool] 0
QuotaPoolUsage[NonPagedPool] 0
Working Set Sizes (now,min,max) (589, 0, 0) (2356KB, 0KB, 0KB)
PeakWorkingSetSize 1300
VirtualSize 5 Mb
PeakVirtualSize 7 Mb
PageFaultCount 3136
MemoryPriority BACKGROUND
BasePriority 8
CommitCharge 41

    *** Error in reading nt!_ETHREAD @ fffffa80042d7040

1个回答

caozhy
caozhy   Ds   Rxr 2016.03.22 06:49

重装系统,如果还有问题,就是硬件问题,该修修,该换换,没有那么复杂。

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