无法连接到mongolab帐户上的数据库

Question

I have created an account on mongoDB lab and now when I try to connect with this command

mongo ds037824.mongolab.com:37824/mydatabase -u rakeshstellen -p stellen@123

getting this error:

MongoDB shell version: 3.0.6
connecting to: ds037824.mongolab.com:37824/mydatabase
2015-10-15T10:45:14.185+0530 W NETWORK  Failed to connect to 54.198.170.179:37824 after 5000 milliseconds, giving up.
2015-10-15T10:45:14.188+0530 E QUERY    Error: couldn't connect to server ds037824.mongolab.com:37824 (54.198.170.179), connection attempt failed
    at connect (src/mongo/shell/mongo.js:181:14)
    at (connect):1:6 at src/mongo/shell/mongo.js:181
exception: connect failed

Any help will be appreciated.

Answer 1

Try this trouble-shooting guide:

http://docs.mongolab.com/connecting/#help

and if you still have problems after that, email [e-mail] and they can help you.

-will