IE8 升级为IE9 或者IE11 安装失败,在win7 64 sp1 上,中间安装语言包失败

00:00.046: Started: 2016/09/29 (Y/M/D) 13:55:53.807 (local)
00:00.062: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.078: Command line: "C:\Users\LFR-Win7-64\Desktop\IE9_X64.exe"
00:00.109: INFO: Setup installer for Internet Explorer: 9.0.8112.16421
00:00.124: INFO: Previous version of Internet Explorer: 8.0.7601.19104
00:00.156: INFO: Checking if iexplore.exe's current version is between 9.0.6001.0...
00:00.171: INFO: ...and 9.1.0.0...
00:00.187: INFO: Maximum version on which to run IEAK branding is: 9.1.0.0...
00:00.202: INFO: iexplore.exe version check success. Install can proceed.
00:00.234: INFO: Trying to extract ID: 7006 (0) as "IE9-neutral.Extracted.cab"
00:00.499: INFO: Trying to extract ID: 7010 (2052) as "ielangpack-CHS.CAB"
00:00.561: INFO: Trying to extract ID: 5006 (0) as "IE9-support.cab"
00:01.092: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.138: INFO: Windows 7 operating system detected.
00:01.154: INFO: Service pack major: 1
00:01.170: INFO: Service pack minor: 0
00:01.185: INFO: Service pack name: Service Pack 1
00:01.310: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
20:08.103: INFO: The neutral package download timed out. Wait return value was 0x00000102 (0)
20:08.664: INFO: The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
20:08.680: INFO: The no reboot policy and supplemental files failed to download correctly. Wait return value was 0x00000000 (0)
20:08.836: INFO: No reboot logic message NrApiStart(0), lParam=0x00496a40 returned 0x00000000.
20:10.833: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
20:11.410: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
20:11.613: INFO: Installing with the extracted package. C:\Windows\TEMP\IE98E9B.tmp\IE9-neutral.Extracted.cab
20:11.722: INFO: Launched package installation: C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE98E9B.tmp\IE9-neutral.Extracted.cab /quiet /norestart
21:41.797: INFO: Process exit code 0x00000002 (2) [The system cannot find the file specified. ]
21:41.875: ERROR: Neutral MSU installation failed (exit code = 0x00000002 (2)).
21:41.922: INFO: Launched package installation: C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE98E9B.tmp\ielangpack-CHS.CAB /quiet /norestart
22:09.347: INFO: Process exit code 0x00000000 (0) [The operation completed successfully. ]
22:09.503: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00000002 returned 0x00000000.
22:09.549: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
22:09.581: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
22:15.384: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
22:21.249: INFO: Setup exit code 0x00000002 (2) [The system cannot find the file specified. ]
22:22.373: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
22:22.591: INFO: SQM Upload returned 403
22:22.669: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE98E9B.tmp
22:22.825: INFO: Unable to remove directory C:\Windows\TEMP\IE98E9B.tmp, marking for deletion on reboot.
22:23.075: INFO: Released Internet Explorer Installer Mutex


以上是IE9安装的日志 IE11也是类似的错误

有人知道如何解决这个问题吗,我倒腾了两三天,进行window update 之后,有些系统更新文件更新失败,知道的话,麻烦给回复一下,谢谢啦

5个回答

Hi friend
个人建议,C:\Users\LFR-Win7-64\Desktop\IE9_X64.exe,请把这个文件拷贝一份到D盘或是其他盘的根目录下再运行这安装程序试下

lifengshu1234
随心点儿 您好,我今天有进行尝试这种方式,提示安装成功,但是安装成功后,重启后,未找到 IE9 ,仍显示是IE8 ,,这是怎么回事呢,郁闷
3 年多之前 回复

还有“ C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE98E9B.tmp\ielangpack-CHS.CAB /quiet /norestart”, 你这个好像需要联网,请确认网络是否是连接状态。

lifengshu1234
随心点儿 网络是连接状态
3 年多之前 回复

00:00.078: Started: 2016/10/17 (Y/M/D) 13:34:43.236 (local)
00:00.125: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.140: Command line: "K:\IE9_X64.exe"
00:00.172: INFO: Setup installer for Internet Explorer: 9.0.8112.16421
00:00.218: INFO: Previous version of Internet Explorer: 8.0.7601.19104
00:00.234: INFO: Checking if iexplore.exe's current version is between 9.0.6001.0...
00:00.312: INFO: ...and 9.1.0.0...
00:00.359: INFO: Maximum version on which to run IEAK branding is: 9.1.0.0...
00:00.374: INFO: iexplore.exe version check success. Install can proceed.
00:00.406: INFO: Trying to extract ID: 7006 (0) as "IE9-neutral.Extracted.cab"
00:01.435: INFO: Trying to extract ID: 7010 (2052) as "ielangpack-CHS.CAB"
00:01.544: INFO: Trying to extract ID: 5006 (0) as "IE9-support.cab"
00:02.948: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:02.995: INFO: Windows 7 operating system detected.
00:03.011: INFO: Service pack major: 1
00:03.042: INFO: Service pack minor: 0
00:03.058: INFO: Service pack name: Service Pack 1
00:03.416: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
20:06.309: INFO: The neutral package download timed out. Wait return value was 0x00000102 (0)
20:06.434: INFO: The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
20:06.481: INFO: The no reboot policy and supplemental files failed to download correctly. Wait return value was 0x00000000 (0)
20:07.011: INFO: No reboot logic message NrApiStart(0), lParam=0x00256970 returned 0x00000000.
20:09.647: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
20:09.679: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
20:09.757: INFO: Installing with the extracted package. C:\Windows\TEMP\IE94E04.tmp\IE9-neutral.Extracted.cab
20:09.959: INFO: Launched package installation: C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE94E04.tmp\IE9-neutral.Extracted.cab /quiet /norestart
20:34.171: INFO: Process exit code 0x00000002 (2) [The system cannot find the file specified. ]
20:34.202: ERROR: Neutral MSU installation failed (exit code = 0x00000002 (2)).
20:34.249: INFO: Launched package installation: C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE94E04.tmp\ielangpack-CHS.CAB /quiet /norestart
20:39.537: INFO: Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
20:39.553: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00000bc2 returned 0x00000000.
20:39.568: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
20:39.584: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
20:39.600: INFO: Checking it the Internet Explorer Optional Component is enabled.
31:55.817: INFO: Disabling active setup.
31:56.036: INFO: Added command to re-enable active setup after install and reboot.
31:56.067: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
31:56.082: INFO: Setup exit code: 0x00000BC2 (3010) - Installation Succeeded. Reboot required.
31:56.285: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
31:57.814: INFO: SQM Upload returned 403
31:57.939: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE94E04.tmp
31:58.064: INFO: Unable to remove directory C:\Windows\TEMP\IE94E04.tmp, marking for deletion on reboot.
31:58.173: INFO: Released Internet Explorer Installer Mutex

2016.10.17 15:06 的日志消息,帮忙看看怎么还存在错误消息

Hi firend
你这个问题解决了吗?你应该是安装成功。至于你电脑上还有IE8这个问题应该和系统有关,根据我的了解,如果你IE8,IE9的安装路径不是同一个,那你的电脑会同时存在连个浏览器。你可以试试查找下,看能否找到IE9.
查找方式,你可以试试直接在运行中输入ie

lifengshu1234
随心点儿 很糟糕,没有找到相关的IE9的任何东西,目前仍是IE8在电脑上折腾 衰
3 年多之前 回复
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