在PHP中为GLPI禁用span标记

Question

all. I am trying to disable no-mandatory fields in GLPI. As the application doesn't offer this option, I am trying to change the source code to do it.

This is the piece of code that is related to the mandatory fields:

function getMandatoryMark($field, $force=false) {

  if ($force || $this->isMandatoryField($field)) {
     return "<span class='red'>*</span>";
  }
  return '';
}

And this is what I am trying to do:

function getMandatoryMark($field, $force=false) {

  if ($force || $this->isMandatoryField($field)) {
     return "<span class='red'>*</span>";
  }
  else{
     return "<span onclick='return false;'>*</span>";
  }
  return '';
}

But when I make this change, create tickets page doesn't load. I am not familiar with PHP so I have no idea what is going on...

Answer 1

No need to edit the files.

Just create a ticket template, name it (e.g. EasyTicket), and make mandatory, add or hide whatever fields you need. I would suggest using Simplified Interface for end users. Less fuss ;) Manage Templates

Then go to your end users profile (post-only or self-service probably), and choose your Default ticket template (EasyTicket).