忽略.htaccess的子文件夹

Question

In my public_html I have 2 Folders, wordpress and tickets. I currently have the /wordpress directory working via mod_rewrite so that the URL's look nice. I'd like to setup an instance of OSTicket, and upon navigating to example.com/tickets to start the configuration, I'm hit with a Wordpress 404 error.

My root .htaccess looks like this:

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_URI} !^/tickets/.*
RewriteRule ^tickets - [L,NC]
RewriteRule ^index\.php$ /wordpress/index.php [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /wordpress/index.php [L]
</IfModule>

I also have a .htaccess in the tickets folder, with;

RewriteEngine off

If anyone has some insight or perhaps something I should look into it would be most appreciated, thankyou all kindly.

Answer 1

1. The condition you have is the opposite of your match. They can't both be right. Drop the condition permanently, and amend the rule to this:

   RewriteRule ^tickets(?:$|/) - [L]
   

   That ensures /tickets-foo/ still goes to WordPress and that you're not matching case-insensitively when your filesystem is case-sensitive.

2. Temporarily rename the tickets dir. Create another one with only an index document in it, content is irrelevant but put something in. Visit example.com/tickets and you should see your aforementioned content.

I'm betting the issue is not in the .htaccess nor WordPress.