服务器上的Prestashop安装，提供内部服务器错误500

Question

Having the same problem while installing the latest Prestashop on my server. So as @Agnes Tom has recommended, I changed the define.inc.php file and this is the error it´s showing up:

Warning: session_start(): open(/var/php_sessions/sess_b3c24487f16e9dcc7ebe9b0897bee69f, O_RDWR) failed: No such file or directory (2)
in /hermes/bosnaweb14a/b1900/ipw.danarostocom/public_html/zumashoes/install/classes/session.php on line 47 Notice: Use of undefined constant _NEW_COOKIE_KEY_ - assumed '_NEW_COOKIE_KEY_'
in /hermes/bosnaweb14a/b1900/ipw.danarostocom/public_html/zumashoes/classes/Cookie.php on line 79 Fatal error: Uncaught exception 'Defuse\Crypto\Exception\BadFormatException' with message 'Encoding::hexToBin() input is not a hex string.'
in /hermes/bosnaweb14a/b1900/ipw.danarostocom/public_html/zumashoes/vendor/defuse/php-encryption/src/Encoding.php:65 Stack trace:
#0 /hermes/bosnaweb14a/b1900/ipw.danarostocom/public_html/zumashoes/vendor/defuse/php-encryption/src/Encoding.php(164): Defuse\Crypto\Encoding::hexToBin('_NEW_COOKIE_KEY...')
#1 /hermes/bosnaweb14a/b1900/ipw.danarostocom/public_html/zumashoes/vendor/defuse/php-encryption/src/Key.php(38): Defuse\Crypto\Encoding::loadBytesFromChecksummedAsciiSafeString('\xDE\xF0\x00\x00', '_NEW_COOKIE_KEY...')
#2 /hermes/bosnaweb14a/b1900/ipw.danarostocom/public_html/zumashoes/classes/PhpEncryptionEngine.php(112): Defuse\Crypto\Key::loadFromAsciiSafeString('_NEW_COOKIE_KEY...')
#3 /hermes/bosnaweb14a/b1900/ipw.danarostocom/public_html/zumashoes/classes/PhpEncryptionEngine.php(46): PhpEncryptionEngineCore::loadFromAsciiSafeString('_NEW_COOKIE_KEY...')
#4 /hermes/bosnaweb14a/b1 in /hermes/bosnaweb14a/b1900/ipw.danarostocom/public_html/zumashoes/vendor/defuse/php-encryption/src/Encoding.php on line 65
Warning: Unknown: open(/var/php_sessions/sess_b3c24487f16e9dcc7ebe9b0897bee69f, O_RDWR) failed: No such file or directory (2) in Unknown on line 0
Warning: Unknown: Failed to write session data (files).
Please verify that the current setting of session.save_path is correct (/var/php_sessions) in Unknown on line 0

Might anyone helping me to know how to solve this error??

Thank you for your time

Answer 1

It's throwing an error saying it can't find or write to '/var/php_sessions/' Do you have full access to the server? If so, check if that folder exists and if the user or web server has permission to write to it, or change in php.ini

session.save_path = "/var/php_sessions"

To something like :

session.save_path = "/home/user/sessions"

Again, must be an existing folder with read/write permissions for the user or web server (this depends if you run the web server as own user or as account user).

If it's a shared envoirement, you better contact you hosting provider. Some allow you to have a php.ini in your hosting root and you could use it to change the session.save_path, others ignore it.