Hope you can help. I'm working on a website for a client and they want the Reviews tab of their Facebook page to feed directly to their website in a Testimonials section. I have read the documentation here and followed these steps:
- I've been added as Admin on their page
- I've obtained their Page ID
- I've checked that there are in fact reviews on their page
- I've setup a new Facebook App and received an AppID and Secret
- I've used the Facebook Graph API explorer to obtain a page access token for their page (short-lived)
However, when I run {page-id}/ratings
in the Graph API Explorer (or on a website) I get no data:
{
"data": [
],
}
I have tried this with the open_graph_story
field and other fields and get the same result.
Any advice on how I can troubleshoot this would be appreciated
Thanks!