We have a website that has a webform. In the form the user can select a few photos from there computer, facebook, or from our provided gallery. Our site is built in Wordpress, latest version. Today, I noticed that most of the videos are not being created by the Stupeflix API.
We seem to be getting a strange response from Stupeflix when i look at the Activity Log.
Here is the error:
{"error": "InvalidFontError: Invalid font, file name = http://example.com/wp-content/plugins/myplugin/_assets/klavika.otf, XML line 19."}
It seems to be having trouble with the Klavika font only I'm not sure if that is really the case. The XML it is referring too is the definition.xml.php file that we use to generate the info that Stupeflix needs to generate the video.
Here's why, I tried switching the fontname to "verdana" which is a font that is safe to use in Stupeflix and then i receive a totally weird error in the response activity log.
So, what else is odd about this is that last year we had the same font.
After i made that font change to verdana and tested, I received a different error. So now its saying:
{"error": "File does not exists:/data/eph1/dragon/tmp/dragon-video.create-XDASTJIZVRPRG55QEWQVLPLWBE-G7Mmq4/audios/file_0.mp3"}
Does anyone have any idea what is going on here? Everything seemed to be working fine yesterday and for weeks/months prior, but then today, it is not working anymore.
Is this an issue on Stupeflix's side?