客户帐户暂时禁用magento

Question

I am trying to call customer login api.

{{url}}/index.php/rest/V1/integration/customer/token

with body

{
    "username" : "[e-mail]",
    "password" : "fsfsdf"
}

I am getting an error

"You did not sign in correctly or your account is temporarily disabled."

But i am able to login through magento website.This error is getting only for particular email ids.Please help me

Answer 1

This is an open issue in mganeto 2.

Github

Magento2 keeps track of failed attempts to get a token with an email and the wrong password (in the oauth_token_request_log table). If the failures_count column reaches the max allowed value (which is 6 by default). then authentication fails.

A temporary solution that i have done, is running cron job that does this cleanup on the database.

DELETE FROM oauth_token_request_log;

The above SQL will runs in every 1 minute.